Mortgage Payment Options

Thank you for choosing Elevations Credit Union for your mortgage!

There are many ways to pay your Elevations mortgage. Choose whatever method is most convenient for you!

Please Note: Mortgage payments are due the 1st of every month. Payments received after the 16th of the month will incur a late fee.

Also, for any payment method you choose, you are responsible for changing the payment amount should your monthly mortgage payment change.

‚ÄčElevations Mortgage Portal through Online Banking

Payments through the Elevations Mortgage Portal

Our partners Dovenmuehle Mortgage, Inc (DMI) provide us with support by managing your mortgage payments, statements and escrow processing. Making payments through the Elevations Mortgage Portal found in Online Banking is the easiest way to make your mortgage payments.

  • Log in to Elevations Online Banking.
  • Under Product & Services, navigate to Additional Services and click Mortgage.
  • Under the Dovenmuehle Mortgage, Inc. (DMI) section:
    • If you have one mortgage account, you will automatically be directed to the Mortgage Portal home page. 
    • If you have more than one mortgage account, select the account you wish to view and click Continue
  • Once you're in the Mortgage Portal, select Online Payment.
  • Choose Make a Payment, Cancel Payment or Automatic Payments.
  • This can be set up as a one-time or recurring payment.

    Log In to Online Banking

‚ÄčMore Online & Mobile Banking Options

Transfer Payments through Elevations Online Banking

Transfer Payments through the Elevations Mobile Banking App

  • Log in to the Elevations Mobile Banking App

  • Click Transfer in the bottom menu bar.
  • Set up the payment from an Elevations savings or checking account to your mortgage account.
  • This can be set up as a one-time or recurring payment.

Bill Pay

Payments from a Non-Elevations Account

  • Please visit the financial institution's Bill Pay center and follow the prompts to set up payments for your Elevations mortgage.
  • For the Payee, search for Dovenmuehle Mortgage, Inc.
  • If Dovenmuehle Mortgage, Inc. is not found, enter the Payee manually.

  • Address

    Dovenmuehle Mortgage Inc
    PO Box 660592
    Dallas, TX 75266-0592

    * You may also use the billing address found on your mortgage statement.


    Account Number
    Enter the 10-digit loan number found on your mortgage statement or in your loan account.

  • Processing time is determined by your Bill Pay servicer.
  • Typically, you can set up your payment as an automatically recurring or manual payment.

Other Payment Options

By Phone
Please note this is the number for DMI's contact center. Payments can be made over the phone via e-check for a fee.
Monday through Friday 8 a.m. to 5 p.m. MST

At a Branch

find a branch near you

By Mail
Please mail your check with your name and 10-digit loan number to:

Dovenmuehle Mortgage, Inc.
PO Box 660592
Dallas, TX 75266-0592

If you have any questions at all about your mortgage, please don't hesitate to call our contact center.

Monday through Friday 7 a.m. to 7 p.m.
Saturday 8 a.m. to 1 p.m.

Looking to pay your Elevations credit card, auto, home equity or personal loan?

make a loan payment

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