Digital Updates

The best digital experience. 

You asked and we listened! We're committed to bringing you the best possible digital experience to make managing your money easier. Below are key enhancements and technology updates we recently made.

8/24/17 - New Financial Calculators Available

Available in Mobile Apps and Online Banking

Should you buy or lease a car? Rent or buy a house? How much money will you need to retire? Check out our informational financial calculators to learn about these topics and more. And if you have more questions about financial planning, reach out to our team of financial advisors to learn more! You can find the calculators in the Resources menu. 

Computer Screen Image of Auto Payment Calculator


7/27/17 - Updated FICO® Scores Now Available

Available in Mobile Apps and Online Banking

You can now see your most recently updated FICO® Score through Online Banking. Every quarter, we update and post your FICO® Score and score reasons for free! Additionally, you have a new FICO® data point in your FICO® history for comparison.

How to access your FICO® Score:

  • Log in to Online Banking.
  • Navigate to Product & Services.
  • Select FICO® Score.
  • If it's your first time viewing your score, accept the Terms & Conditions.

You can also select See Your FICO® Score from your account dashboard. 

FICO Score


7/13/17 - Elevations Mobile App v5.6 Released

Available in Mobile Apps

The newest version of the Elevations Mobile App is now available! Version 5.6 introduces some new features to both the Android and Apple apps. You can now edit your user settings from your mobile device, including mailing address and additional phone numbers. Additionally, you now have the ability to search for transactions that match specific keywords or amounts via a new Transaction Search tool.

Some other device-specific enhancements include:

  • Apple: Reorder and hide accounts on your Quick Balance display and Balance Widget.
  • Android: A new refresh button has been added to the Balance Widget, and the display has been updated. 

Some small bug fixes were also introduced in this update, ensuring you have a seamless experience when using the apps.

Mobile App Account History Screen Mobile App My Settings Screen


6/1/17 - JetPay is Now Available for Loan Payments

JetPay is an online payment platform that allows you to make one-time payments to your Elevations loans - credit card, auto, personal and home equity - using a debit or credit card. There is no need to set up an account; you can quickly and easily make payments with just a few clicks! You can access JetPay, also known as our Loan Payment Center, through Online Banking or our website's Make a Payment page under Elevations Loan Payment Center.

To access through Online Banking:

  • Log in to Online Banking.
  • Select Transfers & Payments.
  • Select Loan Payment Options.
  • Select Loan Payment Center under Payments from a non-Elevations credit or debit card.

JetPay Online Payment Platform

 


5/30/17 - Elevations Mobile Banking App v 5.5 Released

Available in Mobile Apps

The latest version of our mobile app is now available for download from the Apple and Google Play stores.

     

The new version includes:

  • An updated Locations tool, allowing users to search for ATMs and branches anywhere on the map, rather than only in the set area around them.
  • The ability to manage the list of accounts for the Quick Balance and Balance Widget tools. (Android only)
  • Real-time balance updates after making a mobile deposit.
  • An updated user interface. (Android only)
  • A Log Out button on the homepage. (Apple only)

Mobile App Locations Screen


5/25/17 - Credit Card Amount Due Update

Available in Online Banking and Mobile Apps

Based on very helpful feedback from our members, we updated how we reflect the amount due for credit cards. Now, when you make a payment that is at least the amount of the minimum payment due, the new amount due reflected in your account will show $0 until a new minimum payment has been calculated at the end of the billing cycle.

Credit Card Amount Due Image


5/20/17 - View your Credit Card Rewards in the Elevations Mobile App

Available in Mobile Apps

Viewing and redeeming your Elevations credit card rewards points just got easier! You can now view your rewards points balance from our iPhone and Android apps.

     

After logging in, select More at the bottom and then Credit Card Rewards from the menu.

Mobile App More Screen


5/2/17 - FICO® Mobile Available in the Elevations App

Available in Mobile Apps
You can now access your FICO® Score in our mobile app. Simply open the Elevations Credit Union app (available for download from the Apple and Android stores), log in to your account, select "More" and then "FICO® Score" from the menu.

Mobile App More Screen


4/13/17 - Elevations Mobile Banking App v5.3 Now Available for Apple and Android Phones

Available in Mobile Apps
We're excited to announce the most recent version of our mobile banking app is now available. Updates include:

Improved transfers

  • Transfer countdown notifications
  • Schedule recurring transfers
  • Additional memo fields

Quick Balance Widget

Easily view your balance on your phone without logging in to the Elevations app or mobile banking.

iPhone

  • If you haven't already, install the Elevations Credit Union Mobile Banking app from the Apple store.
  • Open the app and select "More," then "Settings," then "Quick Balance" and enable the setting.
  • Go back to your phone's home screen. Swipe down to open Notifications. Scroll to the bottom and select "Edit."
  • Under More Widgets select "ECU Banking." 
  • Now when you swipe down on your phone's screen the Notifications will show your Elevations Quick Balance.

Android

  • If you haven't already, install the Elevations Credit Union Mobile Banking app from the Android store.
  • Open the app and select "More," then "Settings," then "Quick Balance" and enable the setting.
  • Exit the app and navigate to the panel you wish to add the widget to.
  • Press and hold the screen to open the Panel menu. Select "Add Apps and Widgets."
  • Locate and select the ECU Banking widget from the list.
  • Place the widget on the panel you want it located. 
  • Now when you swipe through your panels the ECU Banking widget will show your Elevations Quick Balance.

Quick Balance Widgets​​


4/6/17 - FICO® Score Link Added to Online Banking Dashboard

Available in Online Banking
Did you know that we provide your FICO® Score for free through Online Banking? And now we have it featured front and center in the Online Banking dashboard. Just log in to Online Banking and click "See Your FICO® Score" to the right of My Accounts.

FICO Score


3/23/17 - Mobile-Friendly Loan Applications

Available in Mobile Apps
Our credit card and auto and personal loan applications are now mobile-friendly! And you can apply whether or not you're logged in to Online Banking.* Just visit www.elevationscu.com from your mobile device and select "Personal" from the menu. Click "Loans" and then "Apply for a Loan."

* If you are logged in to our Online Banking system your application will pre-fill with your personal information making the application process quick and easy. Just click Products & Services and select the loan type you are interested in. 

Mobile Loan Screen Image


2/2/17 - View your FICO® Score in Online Banking

Available in Online Banking
This new feature enables you to:

  • Have free online access to your recent FICO® Score
  • See the key factors that affected your FICO® Score
  • Read educational content about FICO® Scores, and financial health and more
Elevations will update your FICO® Score quarterly, and remember viewing your score will not impact it.

 Log in to view your score 


FICO Score in Online Banking


1/26/17 - Visa Checkout service added to all credit/debit cards

Available for all card holders
Visa Checkout Logo

Visa Checkout makes it easier to complete your online purchase. Visa Checkout is available at a wide variety of retailers such as Walgreens, Staples, Best Buy and others.

You can speed through the online checkout experience with a single account that can be used across all your devices and with any Elevations credit or debit card.

Click, pay and safely be on your way! Look for the Visa Checkout button when you shop online and skip typing your info every time. All you have to do is:

  1. Click the Visa Checkout button
  2. Log in
  3. Confirm your purchase
That's it! Keep earning the card rewards you love, too.

 Enroll Now 

1/19/17 - Fraud Contact Info Link In Online Banking

Available in Online Banking
We've added a direct link to our Disputes and Fraud page in our Online Banking navigation. This will help you quickly get to the information you need if you discover you are experiencing any issues related to fraud.

Disputes and Fraud in Online Banking

 


12/6/16 - Send Money to another Member at Elevations

Available in Online Banking & Mobile Apps
In response to your feedback, we have launched another option to move money within Online & Mobile Banking: "Send Money to Member." This feature will allow you to transfer funds from your checking or savings account to another Elevations member's checking or savings account. There is no fee, and funds will appear immediately in the receiving member's account.

Online Banking Send Money Screen Image

 


10/13/16 - External Transfers Are Now Free

Available in Online Banking
To keep on the trend of making our transfer options even better for you, we have removed the fees charged when using External Transfers (Account to Account). Using this service, you will no longer be charged $3 funds transferred out of Elevations or $10 for expedited transfers.

This makes all online banking transfers free for both POPMoney and External Transfers!

External Transfers

 


9/29/16 - More Transfer Information

Available in Online Banking & Mobile Apps
We now have the ability to provide helpful information when you transfer money from your Elevations account to a loan through the Move Money tool in Online and Mobile Banking. This transparency will provide you with the information you need to avoid common issues. 

Move Money Tool

 


9/15/16 - Facebook's Free Transfer Money Service

Available on Facebook
Did you know Facebook allows you to send/receive money with other Facebook users with their messenger app for free? Sending money with this tool can take up to 3 business days to complete, and can currently only be used with a debit card. Click here for more info. 

Facebook Messenger App


9/9/16 - Mobile Friendly "Apply for a Loan" & "Add a New Account" Applications

Available in Online Banking & Mobile Apps
We’ve made it even easier for you to apply for loans or add new accounts within Online and Mobile Banking.

Highlights; 
     • Can be done on any device
     • Your information is pre-populated into the fields to help save time
     • Modifications have been made to shorten the application

Online Banking and Mobile App Screen Images

 


8/4/16 - View Outside Accounts in Online Banking

Available in Online Banking
Did you know that you can view your outside bank accounts in your Online Banking dashboard?
 
VIew Outside Accounts

Linking outside accounts is easy:
     • In Online Banking, go to the "Manage Money" tab and select "Account Overview"
     • In the left hand column enter the bank / CU you want to add

Searching for Outside Account

• Type in your username and password.

Username and Password

• Your linked account will now show up in Online Banking AND you will now be able to transfer funds to/from this account.

This is an effective tool to manage all of your accounts in one place, and offers an additional level of organization and convenience for our members!


8/2/16 - Apple Pay Available for Elevations Visa Cards

Available on compatible Apple mobile devices
Elevations proudly offers Apple Pay™ to make your transactions simpler, more secure and more private than ever before.

Now your Elevations' Visa is always with you. Apple Pay is available on iPhone 6 or later versions & Apple Watch devices, and it’s free to use, apart from any message or data rates specified in your wireless plan.

Once you’ve entered your cards into your phone’s Wallet® app, you’ll be able to make purchases at thousands of merchant locations. Apple Pay also lets you use your iPad Air® and iPad Mini™ 3 for online-only shopping within certain apps. Apple Pay on iPhone and iWatch

7/14/16 - FREE Next-Day POP Money Transfers

Available in Online Banking & Mobile Apps
In response to member feedback, starting today, all POP Money payments will be FREE (no $10 expedited fee).

Members can choose from 2 FREE OPTIONS:
     • Express / Next-Day payment ($2,000/day and $5,000 /month)
     • Standard / Delivered within 3-days ($5,000/day and $10,000/month)

POP Money Screen Image


6/2/16 - Stop Payment Optimization

Available in Online Banking
The Stop Payment feature, under products and services, has a new, more user friendly, interface. This will now allow you to select a single check or multiple checks. There is a $15 fee for the use of this service online (versus a $31 fee to do it in person at a branch).

Stop Payment Screen Image

 


5/19/16 - Bill Pay Indicators

Available in Online Banking
If you regularly use Elevations Bill Pay in your online banking account, you may have noticed a lightning bolt or check icon in the Payee tile. This indicated their payment will be sent electronically or by mailing a check. This feature can help you better determine how much of the advance a payment should be initiated – helping you avoid any late fees!

Bill Pay Indicator


5/5/16 - Mobile Success Pages

Available in Mobile Apps
We have updated our "Success" pages that you see when transferring funds, submitting a bill pay, or conducting a mobile deposit. These success pages appear after completion of these 3 actions, providing you with additional information regarding your transaction.

These success pages provide you with a helpful set of tips and information that will help avoid any confusion after a transaction is complete.

Mobile Success Page Screen Images

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Tell Us What You'd Like to See

Use this form to tell us about new functionality or a feature you'd like to see in our online banking system or mobile apps. We appreciate your feedback!

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